Support, compliance and platform guidance in one place.

Use only your registered email. Failed login attempts, unusual device signals or suspicious account activity may trigger temporary restrictions or manual review. Account-specific support may require identity verification before details are discussed.

KYC/AML is a condition precedent. No verification means no account activation, no funding, no withdrawal, no allocation and no distribution. Livsquare may request ID, proof of address, corporate documents, beneficial-owner details, source-of-funds, source-of-wealth, sanctions, PEP and adverse-media checks.

We may request government ID, proof of address, company records, UBO charts, bank statements, payslips, tax returns, sale contracts, inheritance documents, audited accounts, wallet proofs, exchange records, translations, notarised documents or enhanced due-diligence evidence at any time.

Where supported, funding may be made through bank transfer, approved digital assets or permitted partner rails. Blockchain transactions are irreversible. Always verify token, network, address, memo/tag and amount. Livsquare is not liable for wrong network, unsupported token, mis-sent funds or third-party wallet compromise.

Wallets and bank accounts may require proof of control, name matching, chain analytics and sanctions screening. Third-party wallets, nominee accounts, mixers, privacy tools, false identities, unsupported rails or undisclosed beneficial owners may trigger refusal, restriction or reporting.

Subject to available income and completed compliance checks, distributions are credited within the first five (5) calendar days of each month. Users may withdraw to an approved linked bank account or reinvest into available strategies, subject to eligibility, liquidity and platform controls.

Allocations may be linked to a specific property, asset pool, income stream or RWA position. If early exit is permitted, the standard processing period is thirty (30) to forty-five (45) calendar days. A 25% early-exit fee may apply unless executed documents state otherwise. No user has an automatic right to accelerated settlement.

Fees may include platform charges, third-party costs, gas/network fees, management charges, cost allocations, payment fees, taxes, early-exit fees and other deductions disclosed in dashboards, invoices, transaction flows or executed documents. Fees may reduce net proceeds and distributions.

Livsquare may freeze, delay, reject, block, quarantine, cancel, refuse onboarding, restrict access, reject deposits or withdrawals, close accounts or report activity where required by law, internal policy, banking partners, payment processors, custodians, sanctions controls, risk systems or reasonable suspicion. We may be unable to disclose details due to no-tipping-off rules.

Access may be blocked or declined based on sanctions, law, internal policy, partner restrictions, payment rails, investor eligibility or risk controls. Users from prohibited or unsupported jurisdictions must stop using the Services. The full list is maintained on the Compliance page.

Livsquare may process data for account operation, security, AML/KYC, fraud prevention, analytics, support, legal claims, tax/accounting and platform improvement. Cookie and analytics tools may include Microsoft Clarity, Yandex Metrica, Google Analytics/Tag, Hotjar, HubSpot and CDN/interface assets. Essential security and compliance processing remains active even if optional preferences are changed.

Capital is at risk and you may suffer partial or total loss. Targets, dashboards, AI outputs, simulations and property metrics are indicative only and are not guarantees. Liquidity, exits, distributions, tax outcomes, asset values and settlement speed are not guaranteed.

Operational systems, AI tools, vendors, payment partners, custodians, cloud/CDN providers, analytics tools, smart contracts, blockchain networks and wallet infrastructure may fail, be unavailable, be delayed or produce inaccurate information. Livsquare is not responsible for all third-party provider issues.

Check connectivity, update your browser, disable script/ad blockers for livsquare.xyz, clear cache/cookies and try again. If the issue persists, include screenshots, browser version, device, time of issue and any error message when contacting support.

Confirm your wallet is unlocked, the correct network/chain is selected, the address belongs to you, and you have sufficient gas where required. Revoke and re-approve the dApp connection if needed. Never share seed phrases or private keys.

General enquiries are usually reviewed within 24–48 hours depending on department and complexity. Sensitive account, legal or compliance matters may take longer due to verification. Use support@livsquare.xyz, compliance@livsquare.xyz or legal@livsquare.xyz depending on topic.

Always review the Terms of Service, Privacy Policy, Compliance Disclosures and Risk Disclosure before using the platform. FAQ and Help Center content is a summary only; executed documents and mandatory law prevail.