Privacy

Privacy Policy

How Livsquare protects data, manages compliance checks, uses cookies and operates analytics across its websites, dashboards and property technology stack.

Encryption in transit & at rest KYC/AML compliant Cookies & analytics disclosed
Privacy operator framework

Who We Are

Livsquare operates through domain-specific entities. Each entity is responsible only for the websites, services, dashboards, property operations, communications and data processing that it controls, unless an executed agreement states otherwise.

livsquare.co.uk

GET IN LETTINGS LIMITED

Operates the United Kingdom property, lettings, partner-property and related operational website experience.

Company No. 10959767 · 793 Commercial Road, London, England, E14 7HG
livsquare.xyz

LIVSQUARE CAPITAL INC

Operates the Livsquare Capital platform, investor dashboard, tokenised real-estate, capital-markets and related website experience.

Level 12, One Peking, Peking Rd, Tsim Sha Tsui, Hong Kong

For personal data processed through our websites, dashboards and related services, the relevant operator may act as data controller or joint/independent controller depending on the domain, account relationship, transaction documentation and service used.

Scope

This policy covers how Livsquare handles data across websites, dashboards, onboarding, property operations, analytics tools and investor services.

Domains coveredlivsquare.co.uk, livsquare.xyz, account dashboards, support forms and related service pages.
People coveredVisitors, registered users, investors, property owners, tenants, suppliers, prospects and representatives.
Legal frameworkUK GDPR, Data Protection Act 2018, PECR, AML/KYC, sanctions, tax, accounting and audit duties.
Technology coveredCookies, pixels, logs, CRM tools, payment rails, wallet checks, AI workflows and partner integrations.
Domain-specific operators

Each Livsquare operator is responsible for the services and processing it controls under its own domain, unless an executed agreement or transaction record states otherwise.

Data We Collect

We collect the data needed to operate accounts, verify users, secure transactions, manage property workflows and improve platform performance.

Identity & contactName, email, phone, address, nationality, date of birth, company, role and representative details.
KYC/AML & complianceID documents, proof of address, beneficial owners, source of funds/wealth, PEP, sanctions and adverse-media checks.
Account & usageLogin identifiers, settings, support tickets, IP address, browser data, timezone, session logs and security events.
Transaction & walletPayment data handled by providers, wallet addresses, transaction hashes, allocations, fees, distributions and withdrawals.
Property operationsProperty details, documents, photos, supplier tasks, maintenance records, preferences and operational communications.
Cookies & analyticsConsent choices, device identifiers, pixels, heatmaps, campaign events, CRM forms and email engagement.
AI & automation outputsRisk signals, support classifications, property summaries, listing-support outputs and workflow recommendations.
Legal recordsContracts, notices, audit logs, dispute records, compliance decisions, restrictions and evidence preservation data.
Technical assetsCDN events, error logs, performance data, hosted image interactions and interface-rendering metadata.
Sensitive information

We generally do not intentionally request special category data unless necessary for a lawful purpose. If sensitive information is voluntarily provided, we may process, retain or restrict it where required for legal, compliance, security, dispute or operational purposes.

Sources of Data

Data may come directly from you, automatically from technology, or from vetted third parties that support compliance and platform operations.

Direct sources

Forms, onboarding, agreements, emails, calls, support tickets, property submissions and dashboard activity.

Automated sources

Cookies, SDKs, telemetry, logs, analytics scripts, smart-contract events, security systems and browser metadata.

Third-party sources

KYC/AML providers, payment rails, custodians, blockchains, public records, partners, analytics tools and communication platforms.

Verification and risk checks

We may compare information across multiple sources to verify identity, detect fraud, comply with AML/KYC obligations and protect the platform.

How We Use Data

We use data to run the platform, protect users, meet legal duties and improve the Livsquare website, account and property experience.

Onboarding & eligibilityVerify identity, assess eligibility, review documents and complete AML/KYC checks.
Payments & allocationsOperate deposits, withdrawals, distributions, early exits, wallets, payment destinations and reporting.
Support & noticesProvide account notices, security alerts, support responses and legal/compliance communications.
Fraud preventionDetect suspicious activity, unauthorised access, wallet risk, prohibited use and payment anomalies.
Analytics & UXUse analytics, heatmaps and session insights to improve pages, flows and investor experience.
AI operationsSupport property listings, support triage, supplier control, finance visibility and compliance workflows.
MarketingSend service notices and, where allowed, marketing or campaign messages based on consent or lawful basis.
Tax & accountingMaintain accounting records, audit trails, invoices, transaction history and regulatory records.
Legal protectionEnforce terms, preserve evidence, defend claims, respond to authorities and manage disputes.

Sharing & International Transfers

We share data only where needed to deliver, protect, improve or legally support Livsquare services and domain-specific operations.

KYC/AML vendorsIdentity checks, sanctions, PEP, adverse media, wallet risk and beneficial-owner verification.
Payment and banking railsBanking partners, payment processors, card/account partners, custodians and crypto infrastructure.
Cloud and CDN providersHosting, performance, security, interface rendering, backups and site availability.
Analytics and CRMGoogle Analytics, Microsoft Clarity, Yandex Metrica, Hotjar, HubSpot and campaign tools.
Advisers and authoritiesLawyers, auditors, insurers, tax/accounting providers, law enforcement and competent authorities.
Blockchain networksPublic chain records may be globally readable, replicated and immutable by network design.
Cross-border processing

Data may be processed outside the UK/EEA using adequacy regulations, contractual safeguards, transfer mechanisms, risk assessments or other lawful grounds. livsquare.xyz is operated by LIVSQUARE CAPITAL INC in Hong Kong, so cross-border processing may be necessary for platform administration, support, compliance and investor services.

Security

We apply technical, organisational and compliance controls to protect accounts, transaction flows, data records and platform operations.

Encryption

TLS in transit and protected storage or encryption for platform data where appropriate.

Access control

Role-based access, least privilege, MFA for staff and access review processes.

Monitoring

Network segmentation, logging, anomaly detection, backups and endpoint protection.

Vendor controls

Vendor due diligence, contractual security obligations and processor access controls.

Fraud prevention

Wallet, payment, account and transaction monitoring to protect platform integrity.

Privacy by design

Data minimisation, compliance review and security assessment for new features.

Security limitation

No method is 100% secure. We may restrict, suspend or delay activity while investigating security or compliance risks. We are not liable for user-side compromise, third-party wallet compromise, mis-sent funds, unsupported networks, malware, phishing, device compromise or failures outside our reasonable control.

Retention

We retain data for as long as needed for platform operation, AML/KYC, security, tax, accounting, audit, fraud prevention, dispute handling and legal claims.

KYC/AML, sanctions and beneficial-owner records7 years after relationship ends, or longer if required

Regulatory compliance, suspicious-activity review, audit and dispute defence.

Account, allocation, wallet and transaction data7 years or longer where required

Accounting, settlement, fraud prevention, claims and platform records.

Security, login and fraud logsUp to 7 years depending on risk

Security monitoring, incident response and evidence preservation.

Support tickets and communications2–7 years depending on account status

Service quality, account history and claim handling.

Marketing consents and suppression listsUntil withdrawn + evidence period

Consent evidence, opt-out records and communication compliance.

Cookies, analytics and session dataUsually 12–24 months

Product improvement, campaign measurement and website security.

Public blockchain recordsIndefinite by network design

Immutable transaction reference, auditability and settlement history.

Legal, tax, audit and dispute recordsAs long as reasonably necessary

Legal defence, regulatory requests, internal investigations and evidence holds.

Protective retention position

Deletion requests do not override mandatory AML/KYC, tax, accounting, fraud-prevention, blockchain, banking, legal-claim or security-retention obligations.

Your Rights

You may exercise privacy rights where applicable, but rights are subject to compliance, legal retention, platform security and verification requirements.

Access, rectification and erasure, subject to AML/KYC and legal-retention limits.
Restriction or objection to processing in certain legally recognised cases.
Data portability where technically feasible and legally required.
Withdrawal of consent for optional cookies or marketing communications.
Human review of certain automated decisions where applicable law grants that right.
Identity verification before any privacy request is fulfilled.
Rights are not absolute

We may refuse, limit or delay requests where necessary for AML/KYC, sanctions, tax, accounting, legal claims, security, fraud prevention, blockchain immutability, trade secrets, third-party rights or other lawful grounds. Contact: privacy@livsquare.xyz.

Cookies, Analytics & Tracking Technologies

We use cookies, pixels, scripts, SDKs, local storage, server logs and similar technologies to operate, secure and improve Livsquare websites and dashboards.

Cookie choices

You may manage preferences through our cookie banner, browser settings or device controls. Blocking cookies may affect site functionality, account access, security, analytics accuracy or user experience. Withdrawing consent does not affect strictly necessary cookies, security logs, compliance processing, fraud prevention, legal retention or data already lawfully processed.

Third-party technology notice

Analytics and CDN providers operate under their own privacy practices. We use these tools for legitimate website, security, analytics, CRM and operational purposes, but we do not control every downstream provider environment, browser-level behaviour or network-level identifier created by third-party technology.

Automated Decision-Making, AI & Profiling

We may use automated tools, AI-assisted workflows and third-party screening systems to support compliance, fraud prevention, security and property operations.

Compliance screening

Sanctions, PEP, adverse media, wallet risk and onboarding checks.

Fraud and security

Unauthorised access, suspicious behaviour and transaction risk signals.

Operational workflows

Support triage, property operations, supplier control and finance visibility.

Review and restriction

Automated tools may generate risk flags, recommendations or workflow priorities. We may restrict, delay or refuse activity while automated or manual checks are pending. Human review is available where legally required.

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect children’s data. If you believe a minor provided data, contact us and we will review the request.

Changes to This Policy

We may update this policy from time to time. Material changes may be highlighted on this page, by email, platform notice or in-product message where appropriate.

Contact & Complaints

Privacy contact: privacy@livsquare.xyz

livsquare.co.uk

GET IN LETTINGS LIMITED

793 Commercial Road, London, England, E14 7HG

livsquare.xyz

LIVSQUARE CAPITAL INC

Level 12, One Peking, Peking Rd, Tsim Sha Tsui, Hong Kong

Complaints

If you are in the UK, you may also complain to the UK Information Commissioner’s Office (ICO). We encourage you to contact us first so we can investigate and attempt to resolve your concern directly.

Partners & Distribution

Airbnb
Booking.com
Expedia
Tripadvisor